Learner Support Questions

Account Access & Settings

• How do I change my password?
• How can I change the name on my certificate?
• I'm in the wrong course.
• How do I change my email address?
• Why am I not receiving my password reset email?

Program Questions

• Can I improve my quiz score?
• How to Succeed on Personalized Practice Activities
• Why is my program showing incomplete progress?
• How can I retake quizzes?
• Why isn't my content available?
• Why isn't my progress saving in Perspectives?

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